Terms & Conditions
Last updated April 03, 2025
AGREEMENT TO OUR LEGAL TERMS

  
  We are HeidiMed ('Company', 'we', 'us', or 'our'). Heidi is an AI-powered assistant designed to help you effortlessly manage medications for yourself or your loved ones through natural, conversational interactions.You can contact us by email at info@heidimed.com.These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ('you'), and HeidiMed, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY. Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms from time to time. We will alert you about any changes by updating the 'Last updated' date of these LegalTerms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.

1. OUR SERVICES

   
The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

2. INTELLECTUAL PROPERTY RIGHTS

    
We are the owner or the licensee of all intellectual property rights in ourServices, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in theServices (collectively, the 'Content'), as well as the trademarks, service marks, and logos contained therein (the 'Marks').Our Content and Marks are protected by copyright and trademark laws(and various other intellectual property rights and unfair competition laws)and treaties around the world.The Content and Marks are provided in or through the Services 'AS IS' foryour personal, non-commercial use only.

3. USER REPRESENTATIONS

    
By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2)you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Legal Terms; (4) you are not a minor in the jurisdiction in which you reside; (5) you will not access the Services through automated or non-human means, whether through a bot, script or otherwise; (6) you will not use the Services for any illegal or unauthorised purpose; and (7) your use of the Services will not violate any applicable law or regulation.If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).

4. THIRD-PARTY WEBSITES AND CONTENT

   
The Services may contain (or you may be sent via the App) links to other websites ('Third-Party Websites') as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties ('Third-Party Content'). Such Third-Party Websites and Third-PartyContent are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Services or any Third-Party Content posted on, available through, or installed from the Services, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave theServices and access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware theseLegal Terms no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Services or relating to any applications you use or install from the Services. Any purchases you make through Third-Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us blameless from any harm caused by your purchase of such products or services. Additionally, you shall hold us blameless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-PartyContent or any contact with Third-Party Websites.

5. PRIVACY POLICY

   
We care about data privacy and security. By using the Services, you agree to be bound by our Privacy Policy posted on the Services, which is incorporated into these Legal Terms. Please be advised the Services are hosted in Germany. If you access the Services from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in Germany, then through your continued use of the Services, you are transferring your data to Germany, and you expressly consent to have your data transferred to and processed in Germany.

6. CONFIDENTIALITY and DATA PROTECTION

   
HeidiMed undertakes to treat all information that becomes accessible in connection with the use of the program as strictly confidential. The collection and use of users' personal data also takes place in compliance with the applicable data protection regulations. The user can receive information about the stored data free of charge at any time and is entitled to request the blocking and deletion of his data. Inquiries for information as well as deletion, correction or blocking requests must be sent in writing via email to info@heidimed.com. The same applies to the revocation of consent or objections to the use of data.HeidiMed expressly points out that the Internet does not allow absolute data security despite all the technical and organisational measures that HeidiMed uses in accordance with the statutory provisions. HeidiMed is not liable for actions by third parties.

7. MODIFICATIONS AND INTERRUPTIONS

   
We reserve the right to change, modify, or remove the contents of theServices at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services.We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services. We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services.Nothing in these Legal Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.

8. GOVERNING LAW   

   These Legal Terms are governed by and interpreted following the laws of Germany, and the use of the United Nations Convention of Contracts for the International Sales of Goods is expressly excluded. If your habitual residence is in the EU, and you are a consumer, you additionally possess the protection provided to you by obligatory provisions of the law in your country to residence. HeidiMed and yourself both agree to submit to the non-exclusive jurisdiction of the courts of Berlin, which means that you may make a claim to defend your consumer protection rights in regards to these Legal Terms in Germany, or in the EU country in which you reside.

9. CORRECTIONS

   
There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

10. MISCELLANEOUS

      
These Legal Terms and any policies or operating rules posted by us on theServices or in respect to the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these LegalTerms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions.There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Legal Terms or use of theServices. You agree that these Legal Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all defences you may have based on the electronic form of these Legal Terms and thelack of signing by the parties hereto to execute these Legal Terms.

11. CONTACT US

     
In order to resolve a complaint regarding the Services or to receive furtherinformation regarding use of the Services, please contact us at: info@heidimed.com